Policy detail
Designed to be clear before the sales conversation starts.
RatingE is currently contact-first for package selection and onboarding. Legal, billing and support questions should be confirmed through the monitored support channel.
Information we process
RatingE may process account details, business profile information, customer contact fields provided for review requests, campaign activity, support messages and technical analytics needed to operate the service.
- Business and user account information
- Review request and campaign metadata
- Support, billing and policy communication
- Website analytics and security logs
How the information is used
Information is used to provide the RatingE platform, support onboarding, route feedback, display review proof, improve reliability, respond to support requests and maintain responsible business records.
Customer review requests
Businesses are responsible for having the proper permission to contact their customers. RatingE should not be used for spam, fake reviews, misleading incentives or unlawful contact lists.
Sharing and processors
RatingE may use trusted infrastructure, email, analytics, communication and payment processors where needed to deliver the service. We do not sell customer contact lists as a business model.
Your choices
You can request access, correction or deletion guidance by contacting support. Some records may be retained where needed for legal, billing, security or dispute-resolution purposes.