Policy detail
Designed to be clear before the sales conversation starts.
RatingE is currently contact-first for package selection and onboarding. Legal, billing and support questions should be confirmed through the monitored support channel.
United States operations
RatingE is operated for a USA-based business audience and is built to support practical US compliance expectations for privacy, review integrity, advertising disclosures and lawful customer communication. This policy is a business notice, not legal advice.
Information we process
RatingE may process account details, business profile information, customer contact fields provided for review requests, campaign activity, support messages, proof widget configuration and technical analytics needed to operate the service.
- Business and user account information
- Review request and campaign metadata
- Support, billing and policy communication
- Website analytics, security logs and abuse-prevention records
How the information is used
Information is used to provide the RatingE platform, support onboarding, route feedback, display review proof, improve reliability, respond to support requests, prevent abuse and maintain responsible business records.
Customer contact permission
Businesses are responsible for having the proper permission and legal basis to contact their customers by email, SMS, WhatsApp or similar channels. RatingE must not be used for spam, unlawful lead lists, fake reviews, misleading incentives or undisclosed promotional review activity.
Review and reputation data
RatingE may process feedback, ratings, review links, campaign drafts and widget output to support reputation workflows. Public proof should reflect genuine customer experiences and should not include fabricated, compensated, selectively filtered or unverifiable reviews.
Sharing and processors
RatingE may use trusted infrastructure, email, analytics, communication, security and payment processors where needed to deliver the service. We do not sell customer contact lists as a business model.
US privacy rights
Depending on your location and the laws that apply to the business using RatingE, you may have rights to request access, deletion, correction, opt-out guidance or information about how personal information is used. Send requests to support@ratinge.com so they can be reviewed and answered in writing.
Security and retention
RatingE uses reasonable operational safeguards for the stage of the service. Records may be retained while an account is active and as needed for legal, billing, security, abuse-prevention, dispute-resolution, backup or audit purposes.
Children
RatingE is a business service and is not directed to children under 13. Do not use RatingE to knowingly collect information from children.
Your choices
You can request access, correction or deletion guidance by contacting support. Some records may be retained where needed for legal, billing, security, audit or dispute-resolution purposes.