API Layer

Connector contracts stay planned until approval exists.

This private workspace covers the public roadmap promise for CRM, helpdesk, website and automation integrations. It prepares source-only contracts and handoff evidence without running API calls, webhooks, provider sync, customer mutations, support tickets, live messages, deploys or route changes.

API and integration layer readiness workspace

Connector contracts are planned, not executed

CRM, helpdesk, website and automation contracts are source-only. This page exists to keep integration scope, payloads, approval gates and rollback notes visible before any live connector work is approved.

  • API and integration layer readiness workspace
  • CRM, helpdesk, website and automation contracts are source-only
  • Connector contracts are planned, not executed
  • No CRM API call is made
  • No helpdesk ticket is created
  • No Suhep call is made
  • No webhook is delivered
  • No automation queue is published
  • No provider sync/import/OAuth is performed
  • No Appwrite customer mutation is performed
  • No live messaging or outreach is sent
  • No deploy/runtime switch is triggered
  • No DNS or routing change is made
CRM connector planContract-only

Map lead, contact, business and campaign handoff fields before any CRM write path is enabled.

  • No CRM API call
  • No contact push
  • No pipeline mutation
  • No webhook delivery
Helpdesk connector planEscalation-ready

Prepare private-feedback recovery fields for support handoff without creating tickets or notifying customers.

  • No support ticket is created
  • No Suhep call is made
  • No customer notification
  • No agent assignment
Website integration planInstall-ready

Keep widget, schema, QR and review-link contracts visible as owned first-party endpoints.

  • No site publish
  • No embed auto-install
  • No DNS or route change
  • No external script mutation
Automation connector planDraft-only

Define trigger and payload boundaries for Pabbly, Zapier-style automations and internal workflows before live queues exist.

  • No automation run
  • No queue publish
  • No live message
  • No provider sync
Payload registerPrepared for connector review

Business slug, contact source, consent note, campaign draft, feedback status and owner approval references.

Webhook boundaryPrepared for connector review

Allowed event names, retry posture, signature requirement, idempotency key and disabled live delivery state.

Operator reviewPrepared for connector review

Named owner, approved connector, rollback note and fresh smoke proof before a connector can move beyond planning.

Customer-safe copyPrepared for connector review

Every connector must preserve prepared/not-sent labels until provider, support, payment and outreach gates are approved.

Locked boundary

No live connector action from API Layer

API Layer readiness does not trigger CRM writes, helpdesk tickets, Suhep calls, webhooks, automation queues, provider sync/import/OAuth, Appwrite customer mutations, customer imports, live messaging, outreach, deploys, runtime switches, DNS edits or routing changes.