Map review moments
Identify when customers are most likely to respond: after service, payment, delivery, booking, support closure, or branch visit.
Review management for service businesses
Turn customer feedback into reviews, recovery, and sales proof.
RatingE helps local and multi-location businesses request honest reviews, route customer issues early, and publish trusted proof where buyers decide.
Google review growthWhatsApp-ready requestsPayment paused: contact-first sales
AskSend review requests by QR, WhatsApp, email, or staff handoff.
RecoverGive unhappy customers a private support path without hiding public options.
ProveShow real review proof on website, landing pages, and sales follow-up.
How RatingE works
A complete review operating system, not only a widget.
The niche is reputation operations: capture feedback, guide public reviews responsibly, recover issues, and turn proof into conversion assets.
Prepare request paths
Prepare staff QR cards, WhatsApp templates, email links, and review pages that ask for honest feedback after owner approval.
Route issues early
Send complaints into a private owner/support workflow while keeping review requests policy-safe and unbiased.
Publish trusted proof
Use widgets, testimonials, and location proof on pages where buyers compare before contacting the business.
Product capabilities
Everything a business needs to ask, recover, and prove.
RatingE should be sold as software plus implementation: the platform, the request scripts, the staff handoff, and the monthly proof review.
RequestLink, QR, branch, staff
Google review request links
Branch-ready Google links with QR, staff handoff copy, and source tracking so every request has context.
DraftPrepared, not sent
WhatsApp and QR review campaigns
Consent-aware contact previews, approved WhatsApp copy, and draft campaign records before any sending is enabled.
Follow-upTemplate + timing
Email review follow-up
Owner-approved follow-up templates for customers who need a softer reminder after service or delivery.
RecoverRecovery queue
Private feedback recovery workflow
Negative or risky feedback moves into a private recovery lane with priority, next action, and owner review.
ProofWebsite trust block
Website review widgets
Use fresh review proof on high-intent pages, landing pages, and local service pages where buyers compare.
ReportHandoff summary
Multi-location campaign reporting
Prepared contact counts, draft readiness, feedback lanes, and recovery status in one owner-ready report view.
OperateDaily workflow
Staff and branch handoff playbooks
Simple scripts and branch routines so teams know exactly when to ask, what to say, and where to route issues.
DecideNot sent status
Owner-ready reputation summaries
Readable summaries for owners: what is ready, what needs recovery, and what still has not been sent.
ImportCSV previewOwner-approved draft save
RequestMessage draftsPrepared, not sent
RecoverFeedback lanesPrivate triage
ReportEvidence packReady but not sent
Best-fit customers
Built for businesses where trust changes the buying decision.
RatingE fits appointment-led, service-led, location-led, and agency-led reputation work.
Clinics and healthcare
Capture patient satisfaction after appointments while routing sensitive concerns to a private support process.
Restaurants and hospitality
Turn table, bill, counter, and post-stay moments into review requests that teams can actually remember.
Salons and local services
Give staff a simple repeatable follow-up path after each visit, repair, booking, or delivery.
Agencies and multi-location teams
Package reputation operations for many locations with consistent setup, proof, reporting, and monthly review.
Trust guardrails
Review growth without risky shortcuts.
RatingE must stay policy-safe. It can improve review operations and private recovery, but it should not promise manipulation, incentives, or fixed review outcomes.
No fake reviewsNo review incentivesNo fixed star-rating claimsNo bad-review removal promisesNo rating-based review gating
Contact-first activation
Start with a review-flow audit, then launch the simplest campaign your team can run every day.
Online payment activation stays controlled. The right next step is a demo and written setup scope.
Ready for more trusted enquiries?